Hair Care Subscription Faq

How does Goldie Locks® hair care subscriptions work?

When you purchase a hair care subscription with Goldie Locks®, you’ll receive regular shipments of the hair care product(s) you have subscribed to, based on the frequency you choose. Your subscription will continue for each subscription period until

Why should I consider Goldie Locks® subscriptions?

In short, it’s better for your wallet, and the planet. With each subscription you’ll save up to 10%! Have your favorite products delivered to your door at the perfect time, every time. Plus, receive complimentary shipping and bonus loyalty points wit

Do I have to sign up for subscriptions to purchase Goldie Locks® hair care?

No. But once you try the product and fall in love you’ll find it is a bit more expensive to replenish your hair care routine. Subscribing saves you money, and the hassle of having to re-order. Just select your frequency and we will handle the rest. P

Are subscriptions available for anyone outside of the United States?

Not at this time. Due to limitations around shipping and processing payments, subscriptions are only available to customers with a shipping address in the United States.

How much is shipping on subscriptions?

One of the perks for signing up for subscriptions is complimentary shipping for those that live in the United States. That’s right! You will never be charged for shipping on subscription orders.

When will my card be charged for subscriptions?

Once your order is placed, we authorize and charge your card for your initial purchase. Going forward, your credit card will be charged prior to your refill shipment going out. Your credit or debit card will be charged based on the frequency you’ve s

Will I receive notifications prior to my subscription billing cycle each month?

Yes. You will be notified by email at least 48 hours prior to your next billing cycle to let you know about any upcoming charges to your credit card.

How do I modify my subscription(s)?

You can modify your subscription(s) right from your account page at any time—just click on Subscriptions: https://goldielocks.com/a/account/login. Any changes you make will be reflected in your next shipment, except for changes initiated while an ord

Can I change my payment method for subscriptions?

Yes, you can change your payment at any time in your account section. If you do not make any changes, the payment method you selected for your first order will be used on all subsequent orders.

I'm not ready for my next refill—can I hold or delay the order?

If your order hasn't been processed yet, you can delay it for up to 90 days from the current date.

How do I cancel my subscription?

For the Supplement Subscription, After you hav e reached your 3 month commitment, you can Cancel your subscription(s) right from your account page—just click on Subscriptions: https://goldielocks.com/a/account/login. You may also cancel by contacting