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Shipping & Returns

Shipping and Returns

How long will my order take to arrive?

On average, you will receive your order within 2-5 business days of your order being processed. Orders received after 11am CST will be processed the following Monday. Delivery times may vary in cases of things like severe weather.

How much does Shipping Cost?

Shipping fees are calculated at checkout based on your location and weight. Shipping is free for all orders in the United States over $50.

Where do you ship to?

We offer worldwide shipping through our preferred carries, USPS and/or UPS. Shipments outside of the United States do not cover duties, taxes or customs fees, as those are the responsibility of the buyer.

When will my order ship?

Order that are placed before 11am CST are typically processed and shipped the same day, however, when order volumes are high it may take up to 2 business days to process and ship your order.

How do I track my Order?

You will receive a shipment confirmation email with tracking information when the order is shipped from our warehouse. Log into your account to view and manage your orders: https://goldielocks.com/a/account/subscriptions . You can also select "track

Is Free Shipping Available?

We offer complimentary shipping for all orders over $50 in the United States. Complimentary shipping is also offered for all recurring subscriptions in the United States. Complimentary shipping is not available for orders that ship outside of the Uni

What is your Return Policy

If you are unsatisfied with a recent purchase you may return your product back to us 15 days from the date of the initial order for a full refund, less shipping costs or exchange your product free of charge. Please be advised that authorization for y

Product Broken? New a new pump or cap?

We can help! Send your order number to [email protected] along with an explanation of what you need and our team will reach out to assist.

How long do refunds typically take?

Please allow 7-14 days from the time of Goldie Locks receiving your return to process eligible refunds and or exchanges.

How do I cancel my order?

If you need to cancel your order please contact [email protected] right away. Order placed before 11am CST are typically processed the same day, and are often fulfilled within an hour or two of your order being placed. So reach out immediately if